Cookie Policy

What does Shappos do with my information?

First and foremost, we promise to always respect your privacy. If an order is placed with us, we will request personal information including your name, email address, a phone number, a shipping and credit card billing address so that we can process and deliver your order. Details of your address and also the telephone number and email you have provided us, will be shared with Royal Mail. These details will be shared to assist in providing you with 1st class delivery service and will not be used by this third party for any other reasons. You may also choose to store your credit card details with us. Your card payment details will be automatically saved after each new transaction. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Should you wish to opt out of storing this information, you can remove these details through the MY ACCOUNT facility of the site. You will not be contacted by telephone for any other reason than your order status and unless you have otherwise specifically requested.

What is a ‘Cookie’?

Cookies are little files stored on your computer / device via your browser and enable a site to 'remember' little bits of information between pages or visits.  They are mostly used to make the web experience better, like automatically logging you in to a site on return visits, or remembering settings like text size. In order to see how many visitors we have on our website, will also use Google Analytics to measure site performance, and this will use third party cookies, explained below.

You can find out more about Cookies and keep up with the latest EU Cookie and privacy law at the ICO here.

Opting out of cookies

If you prefer, you can restrict, block or delete cookies by changing your browser settings, and you will still be able to use most of the features of our website, including the ability to purchase items. The use of cookies is an industry standard but if you’re worried about cookies for any reason, please email us on 

Which cookies do we use? uses our storefront’s (Shopify’s) cookies in order to make our checkout and shopping process as efficient as possible.

Name Domain


Data Kind

Sessional or Persistent?


Allows Shopify to store information about your session (referrer, landing page, etc..)

Unique Token


storefront and

Used by our internal stats tracker to record the number of visits to the shop


Persistent for 30 minutes from the last visit

storefront and

Counts the number of visits to a store by a single customer


Expires midnight (relative to the visitor) of the next day


Stores information about the contents of your cart

Unique token

Persistent for 2 weeks


Stores session information for the checkout process

Unique token



If the shop has a password, this is used to determine if the current visitor has access

Unique token


We also use Google Analytics, which is a “3rd party cookie” to keep track of our website traffic. This allows us to identify where and how to make improvements to our website to offer a better user experience. 

Cookie name

Cookie purpose

_utmz (Google Analytics)

This cookie contains a randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search) and expires after 6 months.

_utma (Google Analytics)

This cookie contains a randomly generated number and expires after 2 years.

_utmb (Google Analytics)

This cookie contains a randomly generated number and expires after 30 minutes.

_utmc (Google Analytics)

This cookie contains a randomly generated number and expires when the user exits the browser.