Where can I receive my order?
It can be sent to an address selected by you (home or work for example) but we cannot ship to a PO Box. The billing and shipping country must also be the same.
Can the delivery country be different from the purchase country?
No. The delivery country must always be the same country in which the purchase was made.
How long will my order take to arrive?
Delivery times depend on the type of delivery selected. Orders will usually be packed up and shipped within 24 hours.
How much do I pay for delivery service?
UK delivery ships tracked/signed for and will normally take 2-4 days. It costs £4.95 (UK Shipping is FREE for orders over £65)
International air delivery is not tracked, and will normally take 5-8 days. It costs £12 (International Shipping is FREE for orders over £120). If you'd prefer to have tracked international shipping, please email us and we will arrange it for you at additional cost.
Can I track my order?
Yes. Your tracking number will be provided in your emailed receipt. The tracking service is provided by My Hermes so subject to their service provision and terms.